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Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Houston, TX 77090. My children 3,5, and 7 are not traumatized. Thank you again, and I look forward to speaking with you. For more information on how we collect and use this information, please review our Privacy Policy and Review our Terms. More than 20 years ago, Sewell wrote a best-selling business book, Customers for Life, espousing his customer-friendly views and giving him national prominence as a sophisticated "gentleman dealer.". Contact the dealership with Sincerely, Thank you !! Towbin Dodge, located in the Valley Auto Mall in Henderson, is pleased to offer this Stellar Black Metallic 2023 Cadillac LYRIQ Luxury for purchase, t GOD AWFUL EXPERIENCE. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. By the time the transaction was complete, I couldn't help but wonder why other car dealerships haven't figured out that good service makes for happy customers. Thank you for taking the time to speak with me and share your concerns. Within minutes they went way beyond answering my questions, two service department personnel got in the car and reprogrammed the locks for me, thanked me for stopping by and sent me on my way. Ultimately, Sewell Sr. returned to North Texas, opening a Lincoln-Mercury dealership in Dallas in the spring of 1941 and Sewell Village Cadillac in June 1957 at the corner of Preston Road and Mockingbird Lane. Click here to find out how much your ride might be worth. I purchased a 2017 XT5 from a Ford dealership in 2021. This car is definitely on my top 5. Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. We hope you enjoy your new vehicle. *Estimated payments are for informational purposes only. Thank you for sharing your frustrations with us. data will be stored in protected databases on secured servers with restricted access). Thirty years ago, Sewell Village Cadillac became one of the first dealerships in the U.S. to offer loaner cars a few yellow Chevy Monte Carlos. This my 18th cadillac and by far the best one yet. Whoever is reading this please ask for him. Copyright 2023 AutoRepair-US.Org. We even give you the option of not making a reservation at all. Sewell Cadillac of Dallas 2019 . This suv is exactly what I was looking for. After graduating from Southern Methodist University and completing a stint in Oct. Our dealership may use other companies and individuals to perform certain functions on our behalf. Only dealership I've visited that didn't practice social distance while test driving a car. Thank you for sharing your frustrations with us, Igor. It is an approach influenced by luminaries like Stanley Marcus, W. Edwards Deming and J. Erik Jonsson that helped foster one of the nations best luxury-car markets. I was referred to Dustin from on some facebook forum posts and I have nothing but positive words to say. PART 1 They will not protect you and do the right thing. Louie sent armed men to my house at 630am, trying to get onto my property. I recommend the 550T option. its 100th anniversary with a party for its employees at Cowboys Stadium. Body Shop Metal Technician. Yesterday I received another letter from Vera's lawyer with more threats. However, no further action will be taken on my part. I call back next day they said the car is available for sale, I give them the OK on the asking price and asked to send me wire instruction, in the couple minuets the salesman called me and said the car sold. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition. Important dates in the evolution and growth of Dallas-based Sewell Automotive Kevin let him know that the only way we would be able to get our hands on one for test drive would be with a pre-owned Escalade. I said really! Sewell Automotive Companies Jul 1981 - Present41 years 7 months Dallas, Texas GM Sewell Infiniti Dallas Nov 1998 - Jan 201314 years 3 months Sewell Cadillac 17 years 5 months Preowned. In the fall of 1911, his grandfather, Ed Sewell, and father, Carl Sewell Sr., began assembling and selling Model T Fords from the back of their combination hardware store, stable and movie theater in Arlington. Company Profile At a Glance Established: 1911 Number of Stores: 18 Number of Franchises: 21 Annual Vehicle Sales: 50,000+ Number of Associates: 3,500+ Cities Austin, TX Dallas, TX Fort Worth, TX Grapevine, TX Houston, TX McKinney, TX Blake Thompson Yesterday we got a call from the Pembroke Pines police stating that Louie Vera is trying to claim the loaner car is stolen. it Sewell Village Cadillac. Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Sewell Cadillac Collision Center of Grapevine Business Management Mr. Justin Nichol, General Manager Contact Information Customer Contact Mr. Justin Nichol, General Manager Additional. It is a remarkable feat, said Lee Chapman, president of the Dallas-Fort Worth Metropolitan New Car Dealers Association. While it was there, they called to tell me about another repair that needed to be done and it was still under warranty so they fixed it too. Sewell Cadillac of Dallas. The most enjoyable part of all of this is seeing the long-term future through our childrens eyes and recognizing how lucky we are to be in Dallas, said Sewell, who plans to focus on future acquisitions. Very classy, stylish and responsive. At least not from them. We look forward to serving you again. Dear Ms. Hearne, Thank you very much for the great feedback. He went above and beyond for us. Sewell Sr. buys Village Cadillac at Preston Road and Mockingbird Lane, renaming We are your premier destination for cars for sale Compared to Mercedes, BWM the CT was best. in Frisco, Dallas, Plano, Texas. We value all feedback at Sewell, and your satisfaction is our highest priority. Blake Thompson You're ready to visit Crest Cadillac! Sincerely, It should have been lower! I've never been more pleased with a car dealership. He said Mr. Nelson will give you something in writing, a day later Mr. Nelson stated that he would fix my car but never mentioned nothing about my concerns about returning my vehicle. Please call me at 214-956-2215 or email me at bthompson@sewell.com. More bully tactics. Thank you again for taking the time to speak with me. Youve got to really be on your game in this market, said Ken Schnitzer, chairman and founder of Dallas-based Park Place Dealerships and the first dealer in the U.S. to win the prestigious Malcolm Baldrige National Quality Award. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. They were both professional, helpful and the car is wonderful. Join to view profile Sewell Automotive Companies. I waited two day , called Mr. Nelson back and was in former by staff that Mr. Nelson was out for the day. I ask him if customer change his mined call me. Did not have the advertised, "family treatment." Above and beyond what I expected and am use too, Will continue to use Sewell for all my car needs, Mister Redden totally ease my mind about my warranty decision. Thank you for being a loyal Sewell customer; we look forward to serving you again. Being from out of town theres always a little concern in the back of your head that you could travel all the way there and then the dealer start playing games. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Sewell Cadillac of Dallas. They gave me a 2022 XT5 loaner. Down to earth and great sense of humor. TX areas should receive exemplary service and leaves our Frisco Cadillac It is feedback like yours that allows us the opportunity to improve our operations. Thank you again, and I look forward to speaking with you. Manager is [non-permissible content removed] and didnt seem to get the hint Im refusing to pay that much for a car with this many miles despite getting to where I wanted it every month. It seemed pretty basic to us, said Sewell, 68, now chairman of Sewell Automotive, which owns 12 dealerships, employs 1,800 people and had revenue last year of $1.2 billion. The new colors are great as well. Done with the tools you need? What days are Sewell Cadillac of Dallas open? He promised me you are the first in the line if the car does not sell. We value all feedback at Sewell, and your satisfaction is our highest priority. (who could not have been nicer) and told him what we were looking for. We appreciate you taking the time to share your experience, and we look forward to serving you again. It was all covered with the same $50 deductible. Please call me at 817-912-3039 or email me at bmoorehead@sewell.com. 111 Stage Runn Drive. We will pass along the positive feedback to Nathan Redden and the team at Sewell Cadillac of Dallas. 2010-11: About Benefits demands and take care of all their car needs from the sale to A few years later, Sewells father died, and the former psychology student became chief executive of a Dallas Cadillac dealership at age 28. Please let me know if I may be of any assistance in the future. Sewell Cadillac of Dallas, Scott Dulin is an outstanding salesman.his manager was a little arrogant however. Any information you provide to us (i.e. Sewell Automotive Employee Directory. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided. Yelp users havent asked any questions yet about Sewell Cadillac of Dallas. Call about the car if it's still available, the salesmen told me the car just was sold. That principle trying to treat customers right became a cornerstone of todays Sewell Automotive Cos., a billion-dollar business that will celebrate its 100th anniversary today at Cowboys Stadium. I traded my 3 year old 2019 Blazer to get a new CT5-V Series. Mon-Fri 7:30 AM-7:00 PM Sat 7:30 AM-5:00 PM Sun Sincerely, Bobby Moorehead Service Director Sewell Cadillac of Dallas accepts credit cards. How is Sewell Cadillac of Grapevine rated? By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. it I purchased a 2013 Cadillac SRX several years ago & have had multiple problems. Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. There are lots of opportunities in this business to walk between the raindrops and not really give your customers what they think theyre getting, said Scott Ginsburg, founder and chief executive of Plano-based Boardwalk Auto Group. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. This car is likely to sell soon based on the price, features, and condition. Thank you for sharing your frustrations with us. Mr. Douglas, Blake Thompson where we are proud to offer new and used car loan assistance to all I will NOT speak to anyone else. We value all feedback at Sewell, and your satisfaction is our highest priority. The interior height is low if you have the sun roof option. What got us to where we are today is taking care of our customers and our [employees], Carl Sewell III said. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. I was able to add more efficient processes and more college-educated people all of which made the business more professional.. I am very happy with my extended warrantee. our tools to get details such as qualifying cars, test drive options, Thank you again, and I look forward to speaking with you. VIN: 1GYKPMRK8PZ000120 Stock: G146203A Certified Pre-Owned: No Listed since: 01-30-2023. fees, lien fees, or any other fees that may be imposed by a governmental agency in connection with the sale and In 2011 we continued to be honored by Cadillac as the only dealership to make Master Dealer for 38 consecutive years. �������� We appreciate you taking the time to provide the great feedback, Mrs. Herriage. It seemed like a great deal anyway so I bought it. Super happy with this location. ), VIN: 1GYKPMRK5PZ000365 Stock: P24505 Certified Pre-Owned: No Listed since: 02-24-2023, Located in Jupiter, FL / 1,439 miles away from Minneapolis, MN, VIN: 1GYKPMRK0PZ000693 Stock: 000693 Certified Pre-Owned: No Listed since: 02-12-2023, Located in Pembroke Pines, FL / 1,493 miles away from Minneapolis, MN. Recent Arrival! THE CT5 IS THIS YEARS CADILLAC TOP SEDAN IT OFFERS IMPRESSIVE STYLING WITH A BEAUTIFUL 2 TONE INTERIOR. Good Morning, Mr. Eljundi I have loved my Sewell experience and will remain loyal to this brand for life! Today the automotive group includes Cadillac, Lexus, Buick-GMC, Infiniti, Audi, Subaru and Mini all in Texas. We are glad you had a good experience with Steve Cauthon, Chris Allen, and the team at Sewell Cadillac of Dallas. Also, I have continued to make my car payment for over six months now due to Richard's advice until my new car arrived. 10-11-2022. Again, I would like to apologize for your experience. Want to share your experience with this dealership? Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified. Use our tools to contact the dealership to schedule Sewell moves Sewell Village Cadillac to a new facility on Lemmon Avenue. I was excited to buy a car from Sewell Cadillic of Dallas on 01/26/19, experience was great and made me feel at home during the time of sale. Thank you for sharing your frustrations with us, Mr. Chulsky. Wasn't a good visit to me at all hope others don't get treated as such. Research, browse, save, and share from 32 CT5 models in North Richland Hills, TX. Blake Thompson ${award} ${year}, AutoNation Chrysler Dodge Jeep Ram North Fort Worth review, By Mr Gary Goodsell from North Richland Hills, Texas, 2020 Cadillac CT5 Premium Luxury AWD review, By Ms Manuela Marina Griebat from Flower Mound, TX, Cadillac CT5 under $99,973 in Addison, TX, Cadillac CT5 under $99,973 in Arlington, TX, Cadillac CT5 under $99,973 in Bartonville, TX, Cadillac CT5 under $99,973 in Bedford, TX, Cadillac CT5 under $99,973 in Benbrook, TX, Cadillac CT5 under $99,973 in Blue Mound, TX, Cadillac CT5 under $99,973 in Carrollton, TX, Cadillac CT5 under $99,973 in Cedar Hill, TX, Cadillac CT5 under $99,973 in Duncanville, TX. I drove 4 hours to purchase there, and everyone was very professional and always made sure you were being taken care of. We value your privacy. 1989: Very good service. Second, this is a 2.0, 4 cylinder that absolutely shines! CARFAX One-Owner. I'd read reviews claimed it's unimpressive and sluggish. As our Web sites have been designed to take advantage of the use of cookies. a virtual appointment! Corey Riley Sewell Cadillac of Dallas, I know we are in this pandemic but customer service should still and always be first on our list. "The most enjoyable part of all of. She loves it, and its a very comfortable car with some really nice options. GMC, Pontiac and Oldsmobile franchises and opens new dealerships for them on Is Dallas becoming unaffordable due to rising housing costs, inflation and stagnating pay? But he also began a series of discussions with retail and business leaders whom he respected such as Marcus, chairman of the board of luxury retailer Neiman Marcus; Deming, the international teacher and consultant who developed the science of quality; and Jonsson, the co-founder of Texas Instruments and influential mayor of Dallas. 2023 Cadillac LYRIQ Luxury Satin Steel Metallic RWD 1-Speed Automatic Electric Drive Unit Odometer is 748 miles below market average! General Sales Manager I was told I would have to pay for diagnostic & repairs. Frisco, North Texas Cadillac CARFAX One-Owner. Calls may be prerecorded. Accordingly, our policy regarding online privacy has been developed using the following guiding principles: Our dealership maintains a strict "no-spam" policy. By Ms Emily Caroline Hearne from Dallas, TX, By Mrs Cheryl Dianne Herriage from Dallas, Tx. If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S. Our Web sites contain links to other sites. The wait is definitely worth it because the ride does not compare with any other SUV we have driven. I have now stopped driving my vehicle, started pursuing other legal options. LOUIE VERA WILL SEND LAWYERS AFTER YOU. The sales manager was the worst of the four I dealt with. The Vice President of Vera, Richard Gonzalez, has sent me countless emails detailing how my insurance will NOT be used for about six months, but I came to find out that was not true. I appreciate the valuable comments that you provided. go through a rigorous multi-point inspection. The shop I normally take it to wanted $1,500 to fix it. I strongly recommend this wonderful . This isnt just how buying a car should be, this is how buying anything should be. DO NOT TRUST VERA MOTORS. This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent. Clean CARFAX.Larson Automotive Group has been serving members of the community since 1953 and would love to make you a part of the fam AutoCheck Vehicle History Summary Unavailable. upon request. Both father and son lost everything in the Great Depression of 1929, ending up in the West Texas outpost of Crane with Ed running someone elses hardware store and Carl Sr. operating a Ford and Maytag dealership. HOWEVER MY FREAKING TRANSMISSION HAS GONE OUT. Cadillac shoppers should know that our What days are Sewell Cadillac of Grapevine open? Carl Sewell III is general manager of Sewell Lexus in Dallas, and Jacquelin Sewell Taylor runs Sewell Cadillac, the companys flagship stores. Not too fancy, user friendly. Examples include administering e-mail services and running special promotions. 1941: Looking to have this car delivered to your home? 10-03-2022. It?s been professional since day one! At your convenience, please call me at 214-956-3623 or kbtaylor@sewell.com. auto drivers throughout Frisco, north Texas, and the Metroplex with David was superb the deal was very good and he spent time explaining the technology to me, he allowed me to take the SUV to another dealership to compare, that is one of the reasons I came back to sewell!! I highly recommend going to see her and her team over at Alfa Romeo of Fort Worth. Even after I told them I was uncomfortable, I was told that is there process regardless of covid. Sewell Cadillac of Dallas. Thank you, Ethan. My sales person was Steve Cauthon, I would highly recommend. I apologize for your experience with our store and would like an opportunity to learn more. Used Cadillac LYRIQ for Sale in Minneapolis, MN, Used Cadillac ATS Coupe in New Germany, MN, Used Cadillac CTS-V Coupe in New Germany, MN, Used Cadillac CTS-V Coupe in Saint Paul, MN, Used Cadillac CTS Wagon in Saint Paul, MN, Used Cadillac Escalade ESV in Rochester, MN, Used Cadillac ATS Coupe in Minneapolis, MN, Used Cadillac CTS-V 2013 in Saint Paul, MN, Used Cadillac CT5 2020 in New Germany, MN, Used Cadillac Escalade 2010 in Rochester, MN, Do Not Sell or Share My Personal Information. Cars.com Privacy Statement. I realized that I had nothing in writing regarding the dealership intentions so I reached out to a corporate director of Sewell, informed him of the problem and I ask if him if anyone could give me something in writing to resolve my problem with getting a nother vehicle since my car was damaged. On the way to return my car, the Vera Cadillac driver was involved in an accident that ended with my Escalade declared a total loss. ** This image is a stock photo and may not reflect the model year or color of, and/or equipment offered on, the advertised vehicle. Excellent dealer. You couldnt wait 30 minutes for us to return? Got a snarky reply we knew you were going to return but didnt know you were going to buy it. 2023 Cadillac CT4 MSRP starting at $34,395 Shop Inventory Learn More Sewell Customer Benefits As a Sewell customer, enjoy numerous benefits in addition to the best vehicle sales and service experience around. THIS DEALERSHIP EXCEEDED MY EXPECTATIONS. Carl Sewell III and Jacquelin Sewell Taylor believe the company can continue to grow without diluting its culture. Returned 30 minutes to learn that Sewall was in the process of selling the vehicle to anouther person! Sewell Cadillac of Dallas is open Mon, Tue, Wed, Thu, Fri, Sat. Satin Steel Metallic 2023 Cadillac LYRIQ Luxury Electric Drive Unit 1-Speed Automatic RWD** NAVIGATION **, ** BLUETOOT VIN: 1GYKPMRK0PZ001200 Stock: P1768 Certified Pre-Owned: No Listed since: 01-28-2023, Located in Atlanta, GA / 897 miles away from Minneapolis, MN, VIN: 1GYKPMRK6PZ001363 Stock: DTA23244B Certified Pre-Owned: No Listed since: 02-25-2023, Located in Rahway, NJ / 1,008 miles away from Minneapolis, MN. Cadillac auto loan assistance to help them find the lowest interest rate opens acquires Ellas was great from the time I arrived at the dealership throughout the whole process. But his privately held company springs from humble roots. Out of the four people I dealt with while I was there--the finance guy I signed my paperwork was great (but then again they already had my purchase so of course he is going to be relaxed)--some middle guy they dress up in a chef get up to "deliver the car" was a nice guy but again he was one that made sure I was going to give a 10 on the survey. 1932: our tools to get details such as qualifying cars, test drive options, The 2 liter turbo just flies and the styling is head snapping. Thank you Sewell!! We value all feedback at Sewell, and your satisfaction is our highest priority.